FAQ

Orders

We know accidents happen! We ask that you email us at hello@akidsbookabout.com as soon as you realize there’s a mistake in your delivery address, and we'll fix it as soon as possible.

We’d love to help! Just send us an email at hello@akidsco.com with your order number, and we’ll reply as soon as we can!

We’re so sorry we missed a book, and you should definitely get what you paid for! Contact hello@akidsco.com within 30 days of delivery to get that missing book shipped to you right away!

Damaged books are the worst! We want to make it better. Email us at hello@akidsco.com within 30 days of your delivery and we'll get it all fixed.

Email us at hello@akidsco.com with your order number and we'll work from there!

Shipping

Due to the dynamic nature of the COVID-19 pandemic, it's important to note that our carrier, USPS, may experience delays, which we are unable to prevent once your order has shipped. At this time, USPS is unable to guarantee delivery on time. If you're concerned that your order was impacted by these delays, please send us a note at hello@akidsco.com.

Unfortunately, we are not able to offer free Shipping at this time. Sorry about that!

Yes! At checkout you can pay for expedited shipping that delivers in 3-4 business days. Expedited shipping for International orders is not available at this time.

YES! We currently ship to Canada, Australia and the UK.
*At this time, subscription book boxes are not available to ship internationally.

International orders outside the United States may incur additional import taxes and fees which are the responsibility of the customer.

Book Box

While we promise not to send repeat titles within our subscription box itself, we cannot guarantee there won't be overlap with individual titles that you previously purchased outside of a subscription.

We encourage you to gift any duplicates to a friend, school or library.

Unfortunately, our Book Boxes are not customizable, although we are planning for that in the near future!

You bet! Just send us an email at hello@akidsco.com.

We'd love to help! Send an email to hello@akidsco.com.

You can cancel or pause your subscription anytime by logging into your account, or by emailing us at hello@akidsco.com, or via SMS by signing up for our alerts – we’ll ping you when your order is on its way, and you can skip or text which books you don’t want via text.

You should receive a link with each email notification that will allow you to log into your account. Otherwise, email us at hello@akidsco.com and we’ll help out from there!

Gift Cards

Just use the code sent to you via email during checkout to redeem your gift card.

Yes!  You can share the link to the gift card, forward the email, or print out the code old fashioned style and hand-deliver it.  It’s up to you!

You bet.

Bulk Orders

You bet we do! We love to see our books making an impact in your community by being available at schools, libraries, or nonprofits. Send an email to hello@akidsco.com to start the conversation!

Check out our wholesale process here, and email wholesale@akidsbookabout.com when you’re ready to get started!

Books

All books in our A Kids Book About series are written and recommended for kids 5-9. 

Our A Little Book About series is for kids 0-4.

Absolutely! We have example pages of each book on their respective product page on our website.

We also have weekly Storytime with A Kids Book About on our Instagram IGTV! Check it out here: instagram.com/akidsbookabout/channel

Yup.

In the U.S.A. 🇺🇸

Aside from hardback, we do offer eBooks! We do not offer paperback books at this time.

eBooks

ePub.

Our eBooks are compatible with iOS, iPadOS, and macOS devices only.

Currently, our eBooks are not compatible with Kindle devices, but you can purchase an eBook for the Kindle reader app directly on Amazon.com!

Unfortunately we only offer ePub and Kindle versions at this time. Sorry about that!

When you make your purchase, a download link will load right on your order page. Just click the link and download the eBook to your device, and make sure you're using the Apple Books app. You’ll also receive an email with the download link.

If you’re having trouble downloading, send us an email at hello@akidsco.com and we’ll help you out!

Podcasts

Our podcasts are made for ages 6-12 and their grownups. Listen together, on the go, over breakfast or bedtime, or on your next roadtrip. Listen with the peace of mind that our shows were made with your kids in mind.

100%! We also offer ad-free episodes delivered early through our subscriptions on Apple Podcasts. Learn more here.

Listen to all of our podcasts ad-free, access new episodes one week early, and listen to bonus content exclusively through our podcast subscription on Apple Podcasts. Subscribe for $3.99 USD per month or $39.99 USD per year. Learn more here.

We think all of our podcasts are awesome, but, like a good book, we know how important it is to find the one that’s best for you. Start with the podcast trailer to see if it’s one you and your kid will enjoy.

Nope. You can listen right from the website!

Access your device’s podcast app (Apple Podcasts, Google Play, etc.) or use your podcast app of choice. Search for any one of our shows, click on the logo, and select the episode you’d like to hear.

Depends on the show, but usually no. We like to make our podcasts so you can jump in and get hooked at any point. And the past episodes will always be there waiting for you.

Absolutely! We love featuring the voices of kids whenever we can. Write to listen@akidspodcastabout.com and we’ll send you the details for recording for our various shows.

I mean, it’s totally possible! Sit down with your kid and send us a show pitch at listen@akidspodcastabout.com. Tell us the concept for the show, the audience you think it would best serve, and why you think the world needs this podcast. We love exploring new ideas.

You bet! Send us a show pitch at listen@akidspodcastabout.com. Tell us the concept for the show, the audience you think it would best serve, and why you think the world needs this podcast. Sound familiar? I told you we love exploring new ideas!

Spread the word! Recommend a show or an episode to your friends, family, a favorite teacher, or just someone you think needs to hear it. Follow the show on whatever platform you listen. Write us a review on Apple Podcasts (even if you use a different app to listen). Send us an email at listen@akidspodcastabout.com. Or just lean out of a window and shout your praises really, really loudly. Either way, we’re blushing over here. I promise.

Each and every one! Use the link on the website homepage to access.

Totally! Use the embed button on the website homepage.

Yes, but please be aware that the content of the episode is copyrighted material and should be treated as such. Please credit A Kids Podcast About and provide a link to the website where possible.

Classes

Yes, there's a 14 day free trial! Just Tap here.

All of the classes are designed for 10-15 year olds. While we think both younger and older kids could watch it, the classes were very intentionally made for teenagers.

Classes range from 50-60 minutes. Individual class chapters are 3-7 minutes long.

When you subscribe you will have access to all of our classes and their entire collection of class chapters.

Get access to all our content for $9.99 monthly or $59.99 annually.

Stream anytime on our website class.akidsco.com.

You can change your subscription status at any time by logging into your subscription and viewing your dashboard. If you need any additional help, send us an email at hello@akidsco.com.

We have native mobile and TV apps coming soon.

Press & Reviews

Just send an email to press@akidsbookabout.com and we'll get the conversation started.

Author & Book Topics

Interested in becoming an author? Send us your pitch at pitch@akidsbookabout.com!

Wanna fill in the blank there? We'd love to hear what our next book topics should be about! Send them our way at hello@akidsco.com.